If you’ve been struggling with your Ring Doorbell not connecting to WiFi, you’re not alone. Many homeowners in London face this problem daily, especially in flats or houses with thick walls, crowded neighborhoods, or older wiring systems. I’ve personally experienced this issue, and after testing countless fixes, I can confidently share everything you need to know to get your Ring Doorbell back online and keep it working reliably.
In this comprehensive guide, I’ll walk you through why your Ring Doorbell won’t connect to WiFi, the exact steps you can take to resolve the issue, and the best products available in the UK to prevent it from happening again.
Why Your Ring Doorbell Is Not Connecting to WiFi
The issue of a Ring Doorbell not connecting to WiFi can come from several causes. Let’s break them down in detail.
1. Weak WiFi Signal Strength
One of the biggest reasons your Ring Doorbell won’t connect is a weak WiFi signal. In London, many homes—especially those built in the Victorian or Edwardian eras—have thick brick walls that block WiFi signals. If your router is upstairs or at the back of your home, your doorbell might not get enough strength to stay connected.
2. Router Compatibility Issues
Many Londoners use ISPs like BT, Sky, or Virgin Media. Their routers often run both 2.4GHz and 5GHz bands. But here’s the catch: most Ring Doorbells need the 2.4GHz band for a stable connection. If your doorbell keeps trying to connect to 5GHz, it won’t stay online.
3. Network Overcrowding
Flats and apartments in London often have 10–20 overlapping WiFi signals. This interference can make it nearly impossible for your Ring Doorbell to stay connected.
4. Power Supply Problems
Sometimes, it’s not the WiFi at all. If your Ring Doorbell battery is low or your hardwiring isn’t stable, the device may randomly disconnect from WiFi.
5. ISP Downtime or Speed Issues
Even the best ISPs in London, like Virgin Media or BT, occasionally face outages. If your internet upload speed drops below 2 Mbps, your Ring Doorbell will struggle to connect.
Quick Fixes for Ring Doorbell Not Connecting to WiFi
Before diving into advanced troubleshooting, let’s cover some simple fixes.
1. Restart Your Router
Unplug your router for 30 seconds, then plug it back in. This clears temporary issues.
2. Reboot the Ring Doorbell
Hold down the setup button for 20 seconds to reset it, then reconnect to WiFi.
3. Move the Router Closer to the Doorbell
Distance matters. Even shifting your router a few feet closer to your front door can help.
4. Check WiFi Band
Ensure your Ring Doorbell is connected to 2.4GHz, not 5GHz.
5. Update Firmware
Open the Ring app and check for software updates. Outdated firmware can cause WiFi problems.
Advanced Fixes for Persistent WiFi Issues
If the simple fixes don’t solve your Ring Doorbell not connecting to WiFi problem, here are more advanced solutions.
Use a WiFi Extender
A WiFi extender can boost your signal to reach the front door. This is a lifesaver for larger London homes or houses with thick walls.
Upgrade to a Mesh WiFi System
Mesh systems cover your entire home with strong WiFi. Perfect for multi-floor London houses where a single router isn’t enough.
Change WiFi Channels
Too much overlap with neighbors? Log in to your router and switch to a less crowded WiFi channel.
Replace or Relocate Your Router
If you’re using an outdated router, it may not provide a strong signal. A modern router designed for smart homes makes a big difference.
Contact Your ISP
If nothing works, contact your ISP to check for outages or ask for a better router.
Real-World Example: A London Case Study
One of my readers from Camden, London, reached out about her Ring Doorbell not connecting to WiFi. She lived in a Victorian terraced house with her router upstairs in the bedroom. The doorbell constantly dropped offline.
The fix? She bought a simple WiFi extender, plugged it in near the hallway, and instantly her Ring Doorbell connected with full signal strength. No more missed deliveries or random disconnections.
This real-world example shows how common these issues are in London homes—and how simple fixes can make a huge difference.
Best WiFi Solutions for Ring Doorbell in London
After testing multiple products, here are my top three recommendations to fix a Ring Doorbell not connecting to WiFi in London.
1. TP-Link AC750 WiFi Extender
- Best for: Small flats and apartments
- Why I Recommend It: Affordable, easy to install, and perfect for extending coverage to your front door.
2. Netgear Orbi Mesh WiFi System
- Best for: Large London homes with multiple floors
- Why I Recommend It: Strong, reliable, and covers every corner of your house with high-speed internet.
3. BT Whole Home WiFi Discs
- Best for: BT broadband users in London
- Why I Recommend It: Seamless coverage, designed for UK homes, and it works perfectly with Ring devices.
Preventing Future Ring Doorbell WiFi Problems
Fixing your Ring Doorbell once is great—but prevention saves you time and stress.
- Place your router in a central location.
- Regularly update your Ring Doorbell and router firmware.
- Use unique WiFi passwords to avoid interference.
- Monitor your ISP’s service quality.
- Consider upgrading to fiber broadband if available in your London area.
Frequently Asked Questions
Why is my Ring Doorbell not connecting to WiFi at all?
This usually happens due to weak signal strength, router compatibility issues, or power supply problems.
Can I use Ring Doorbell without WiFi?
No, it needs WiFi to send video and notifications.
What’s the best WiFi frequency for the Ring Doorbell in London?
The 2.4GHz band offers better range and works best in London homes with thick walls.
Do I need a mesh WiFi system in a London flat?
Not always. A simple WiFi extender is often enough unless you live in a large multi-floor home.
What internet speed is required for Ring Doorbell?
At least 2 Mbps upload speed is needed for smooth video streaming
Final Thoughts
Dealing with a Ring Doorbell not connecting to WiFi in London can feel frustrating, but it’s rarely a permanent problem. From weak signals to crowded networks, most issues have simple solutions.
By following the fixes in this guide and considering one of the recommended WiFi solutions, you can ensure your Ring Doorbell stays connected 24/7.
