If you’ve ever been in the middle of an intense FIFA match, Call of Duty battle, or a late-night Elden Ring boss fight, only to have your PS5 controller stop responding, then you know the pain. Stick drift, unresponsive buttons, or a controller that refuses to charge can ruin your entire gaming experience.
I’ve been there too. My DualSense controller once started drifting so badly that my FIFA striker kept running off the pitch on his own! At first, I thought I needed a brand-new controller, but then I discovered that PS5 controller repair in London is a much smarter (and cheaper) option.
In this article, I’ll walk you through everything you need to know about PS5 controller and console repairs in London:
- The most common problems and how they’re fixed.
- Why is repair better than replacement?
- What it costs and how long it takes.
- Areas in London where you can get repairs done quickly.
- Plus, 3 gaming products I recommend to keep your setup running smoothly.
Let’s dive in.
Why Choose a Trusted PS5 Controller Repair Service in London

London has no shortage of repair shops, but not all are equal. Some cut corners, others use cheap parts, and a few may leave your controller worse than before. Here’s why choosing a reliable repair service matters:
Skilled Technicians Who Game Too
Our technicians aren’t just “electronics guys”—they’re gamers. They’ve fixed hundreds of PS5 controllers and consoles, so they know the pain of losing a game due to hardware failure.
Genuine & Premium Parts
Cheap replacement sticks or batteries might work for a week but fail later. That’s why top repair shops use OEM or high-quality aftermarket parts to give your controller a fresh life.
Same-Day Repairs in London
Many controller issues—like stick drift or button replacement—can be fixed within 60–90 minutes. Some shops even let you drop off your controller, grab a coffee, and pick it up the same day.
Warranty You Can Trust
The best services back their repairs with 3–12 month warranties. If the same issue comes back, you’re covered—no hidden charges.
Save Money vs Buying New
Why pay £65–£80 for a new controller when repairs often cost less than half? Not only do you save money, but you also reduce electronic waste—a win-win.
💡 Even Sony’s official support (PlayStation Support) acknowledges controller faults like stick drift. Repairing is often the smarter solution.
Common PS5 Controller Problems We Fix

DualSense controllers are amazing, but they’re not perfect. Over time, wear and tear show up. Here are the issues most London gamers face:
Stick Drift / Joystick Drift
Probably the most hated issue—your in-game character moves on its own, even when you’re not touching the joystick. Stick drift is caused by worn-out potentiometers inside the analog sticks.
🔧 Solution: Professional repair shops replace the joystick module with brand-new components, often upgrading to drift-resistant joysticks.
Button & Trigger Problems
Unresponsive X, Circle, or trigger buttons can make gaming impossible. Causes include worn-out contacts, dust build-up, or broken plastic parts.
🔧 Solution: Buttons and trigger modules are replaced, cleaned, or re-soldered depending on the fault.
Battery & Charging Issues
If your controller refuses to hold a charge or dies quickly, the battery may be failing.
🔧 Solution: Battery replacement is quick and affordable. A new battery gives your controller a fresh lease of life.
PS5 Console Repairs in London

It’s not just the controller—sometimes your entire PS5 console needs attention. Common repairs include:
HDMI Port Replacement & Video Output Issues
If your PS5 shows no display, the HDMI port might be damaged. This is common if the console is moved often.
🔧 Solution: Repair shops replace the HDMI port and run a full video test to restore output.
Power & Board-Level Repairs (BLOD, No Power)
The dreaded Blue Light of Death (BLOD), no power, or random shut-downs are often caused by internal motherboard faults.
🔧 Solution: Skilled technicians perform board-level repairs, replacing faulty chips or power ICs.
Disc Drive & Blu-ray Reader Issues
If your PS5 won’t read discs or makes grinding noises, the drive may need repair.
🔧 Solution: Cleaning, replacing the laser lens, or swapping out the drive fixes the issue.
Same-Day & Walk-In Repair Options
One big advantage of London repair shops is speed. Many offer:
- Same-day PS5 controller repair (stick drift, button issues, battery replacement).
- Next-day PS5 console repair for bigger issues like HDMI or BLOD.
- Walk-in services, so you don’t need an appointment.
This means you can often drop off your controller, grab lunch, and pick it up fixed before heading home.
How the Repair Process Works
Here’s what usually happens when you book a repair:
- Diagnostic Check – The technician tests your controller/console.
- Quote – You get a cost estimate upfront.
- Repair – The part is replaced or fixed.
- Testing – Full function test to ensure it works perfectly.
- Warranty Handover – You receive your device back with a warranty slip.
No hidden fees, no surprises. Many shops even have a “No Fix, No Fee” policy.
How Much Does PS5 Repair Cost in London?
Pricing varies, but here’s a ballpark idea:
- PS5 Controller Stick Drift Repair: £35–£50
- Button / Trigger Replacement: £30–£45
- Battery Replacement: £25–£40
- HDMI Port Replacement (Console): £70–£90
- Blue Light of Death Repair: £90–£120
Compared to buying a new controller or console, repairs are far more affordable.
Areas in London Covered
Most repair shops cover:
- East London (Stratford, Hackney, Barking)
- West London (Hammersmith, Ealing, Hounslow)
- North London (Enfield, Barnet, Camden)
- South London (Croydon, Brixton, Lewisham)
When searching online, always use “PS5 controller repair near me” to find the closest shop.
Repair vs Buying New – What’s Better?

Many gamers ask: “Should I just buy a new controller?”
Here’s my take:
- Repair if: It’s stick drift, buttons, or battery issues (cheaper and faster).
- Buy new if: The controller is physically smashed or water-damaged beyond repair.
Not only is repair cheaper, but it’s also eco-friendly—you’re reducing electronic waste.
Recommended Products for Gamers
While your controller is being fixed, here are 3 products I personally recommend to make your gaming smoother.
1. PS5 Controller Repair Kit (DIY Option)
If you’re handy, a PS5 repair kit can help you fix minor issues yourself. Comes with screwdrivers, tweezers, and spare parts.
👉 Check on Amazon
2. Extra DualSense Controller
Always good to have a backup so you don’t miss out while one is being repaired.
👉 See on Amazon
3. DualSense Charging Station
Keeps two controllers charged and ready at all times. No more running out of juice mid-game.
👉 Buy on Amazon
Frequently Asked Questions (FAQs)
1. How much does PS5 controller repair cost in London?
- According to TommyTech, stick drift or analog fix ranges between £24.99 and £65, depending on parts & scope. MacBook repair experts in London
- Console Wizard quotes £24.99 for DualSense stick drift repair. Console Wizard
- On Reddit, users suggest a fair price in the UK is £25–35 (adding ~£6 extra if using higher-end “Hall effect” sticks). Reddit
- For CeX’s new repair service (via Tech Centre), standard DualSense controller repair is quoted at £26.99. TechRadar
So, you’ll often see repair costs in London from ~£25 up to £65, depending on service, warranty, and parts quality.
2. Where can I find PS5 controller repair in London, “near me”?
- Many local repair shops in London offer “walk-in” or same-day services.
- You can also drop off your controller at CeX stores, as they now partner with Tech Centre to handle repairs. TechRadar+1
- Use Google Maps or search “PS5 controller repair in [your London area]” to find the nearest shop.
3. Is PS5 controller repair in London cheap?
“Cheap” is relative—some low-cost repair services may use low-quality parts or offer minimal warranty. The competitive range starts from £25–£35 for simple repairs (stick drift, button fixes). Shops that guarantee better parts or faster service will charge more.
Also, companies like Console Repair London offer 90-minute repairs and a 12-month guarantee as part of their service. consolerepairlondon.co.uk
4. Which is the best PS5 controller repair in London?
While “best” can depend on your area, these are good benchmarks:
- Console Repair London: known for fast turnovers (90-minute option) and a 12-month guarantee. consolerepairlondon.co.uk
- TommyTech: clear pricing, walk-in service, 3-month warranty. MacBook repair experts in London
- Tech Centre / CeX: wide coverage via CeX stores, “no fix no fee”, two-year warranty for many repairs. Tech Centre+1
When choosing, look for:
- Warranty period
- Turnaround time
- Parts quality (OEM or high grade)
- Transparent pricing
5. What is the PS5 controller repair cost across the UK?
- The quoted standard DualSense repair via CeX/Tech Centre starts at £26.99. TechRadar
- Some repair shops quote £24.99 for stick drift repairs. Console Wizard+1
- More complex repairs (multiple parts, upgrades, or severe damage) can climb higher.
So across the UK, typical costs cluster in £25–£60+, depending on complexity.
6. Does CeX repair PS5 controllers (CeX repair service)?
Yes. CeX partners with Tech Centre to offer console & controller repairs in many of its stores. TechRadar+2Tech Centre+2
- They offer instant quotes (starting from ~£26.99 for DualSense). TechRadar
- Their service comes with a two-year guarantee and a “no fix, no fee” policy. TechRadar+2Tech Centre+2
- If the repair cannot be done, you don’t pay (no fix, no fee). Tech Centre+2uk.webuy.com+2
7. How long does CeX / Tech Centre take to repair a PS5 controller?
- Standard turnaround is within 7 working days for most repairs. Tech Centre+2uk.webuy.com+2
- If your repair is simple or parts are in stock, you may get faster pickup via local CeX stores.
- In-store shops (like Console Repair London) may do same-day or 90-minute services depending on their workload.
Final Thoughts – Book Your PS5 Controller Repair Today
Gaming is supposed to be fun, not frustrating. If your PS5 controller is giving you trouble, don’t rush to buy a new one. A quick, affordable repair in London can have it working like new—often in less than a day.
Whether it’s stick drift, button issues, battery failure, or console faults like HDMI and BLOD, there are trusted repair services ready to help. And with warranties, same-day repairs, and fair prices, there’s no reason to keep suffering through broken hardware.
👉 Don’t wait—book your PS5 controller repair today and get back to gaming without interruptions.
